{"id":2955,"date":"2026-04-05T13:54:35","date_gmt":"2026-04-05T13:54:35","guid":{"rendered":"https:\/\/touchary.com\/tr\/?page_id=2955"},"modified":"2026-04-05T13:58:19","modified_gmt":"2026-04-05T13:58:19","slug":"iade-degisim-politikasi","status":"publish","type":"page","link":"https:\/\/touchary.com\/tr\/iade-degisim-politikasi\/","title":{"rendered":"\u0130ade &#038; De\u011fi\u015fim Politikas\u0131"},"content":{"rendered":"<section class=\"return-exchange-policy\">\n<h1>\u0130ade &amp; De\u011fi\u015fim Politikas\u0131<\/h1>\n<p>Touchary\u2019de her par\u00e7a, \u00f6zenli bir \u00fcretim s\u00fcrecinin ard\u0131ndan haz\u0131rlan\u0131r ve sevk edilmeden \u00f6nce kalite kontrol\u00fcnden ge\u00e7irilir. \u00dcr\u00fcnlerin, ayn\u0131 \u00f6zenle korunmas\u0131 beklenir.<\/p>\n<h2>Cayma Hakk\u0131<\/h2>\n<p>T\u00fcketici, sat\u0131n ald\u0131\u011f\u0131 \u00fcr\u00fcn\u00fc teslim ald\u0131\u011f\u0131 tarihten itibaren 14 g\u00fcn i\u00e7erisinde herhangi bir gerek\u00e7e g\u00f6stermeksizin ve cezai \u015fart \u00f6demeksizin iade etme hakk\u0131na sahiptir.<\/p>\n<p>Ancak, cayma hakk\u0131 kapsam\u0131nda iade edilecek \u00fcr\u00fcnlerin yaln\u0131zca niteli\u011fine uygun \u015fekilde incelenmi\u015f olmas\u0131 ve yeniden sat\u0131\u015fa uygunlu\u011funu kaybetmemi\u015f olmas\u0131 gerekmektedir.<\/p>\n<h2>\u0130ade \u015eartlar\u0131<\/h2>\n<p>\u0130ade edilecek \u00fcr\u00fcnlerin:<\/p>\n<ul>\n<li>kullan\u0131lmam\u0131\u015f,<\/li>\n<li>hasar g\u00f6rmemi\u015f,<\/li>\n<li>yeniden sat\u0131\u015fa uygun durumda,<\/li>\n<li>orijinal ambalaj\u0131 ve faturas\u0131 ile birlikte eksiksiz olarak g\u00f6nderilmesi gerekmektedir.<\/li>\n<\/ul>\n<p>Bu ko\u015fullar\u0131 sa\u011flamayan iadeler kabul edilmeyebilir ve taraf\u0131n\u0131za geri g\u00f6nderilebilir.<\/p>\n<h2>Cayma Hakk\u0131 Kapsam\u0131 D\u0131\u015f\u0131ndaki \u00dcr\u00fcnler<\/h2>\n<p>Mesafeli S\u00f6zle\u015fmeler Y\u00f6netmeli\u011fi uyar\u0131nca a\u015fa\u011f\u0131daki \u00fcr\u00fcnlerde cayma hakk\u0131 kullan\u0131lamaz:<\/p>\n<ul>\n<li>Hijyen ko\u015fullar\u0131 gere\u011fi, k\u00fcpe kategorisindeki \u00fcr\u00fcnlerde kullan\u0131lm\u0131\u015f veya yeniden sat\u0131\u015fa uygunlu\u011funu kaybetmi\u015f par\u00e7alar<\/li>\n<li>T\u00fcketicinin istekleri veya ki\u015fisel ihtiya\u00e7lar\u0131 do\u011frultusunda haz\u0131rlanan, ki\u015fiye \u00f6zel veya \u00f6l\u00e7\u00fcye g\u00f6re \u00fcretilen \u00fcr\u00fcnler<\/li>\n<\/ul>\n<h2>\u0130ade S\u00fcreci<\/h2>\n<p>\u0130ade i\u015flemini ba\u015flatmak i\u00e7in bizimle ileti\u015fime ge\u00e7meniz gerekmektedir.<\/p>\n<p>Onay al\u0131nmadan g\u00f6nderilen iadeler kabul edilmeyebilir.<\/p>\n<p>Onaylanan iadeler, taraf\u0131m\u0131za ula\u015ft\u0131ktan sonra incelenir ve iade \u015fartlar\u0131na uygun bulunmas\u0131 halinde i\u015fleme al\u0131n\u0131r.<\/p>\n<h2>De\u011fi\u015fim<\/h2>\n<p>\u00dcr\u00fcn de\u011fi\u015fim talepleri, iade s\u00fcreci kapsam\u0131nda de\u011ferlendirilmektedir.<\/p>\n<p>De\u011fi\u015fim yapmak istedi\u011finiz \u00fcr\u00fcn i\u00e7in \u00f6ncelikle iade talebi olu\u015fturman\u0131z ve \u00fcr\u00fcn\u00fcn iade \u015fartlar\u0131na uygun \u015fekilde taraf\u0131m\u0131za ula\u015ft\u0131r\u0131lmas\u0131 gerekmektedir.<\/p>\n<p>\u0130ade s\u00fcreci tamamland\u0131ktan sonra, yeni \u00fcr\u00fcn i\u00e7in tekrar sipari\u015f olu\u015fturulabilir.<\/p>\n<p>De\u011fi\u015fim kapsam\u0131nda g\u00f6nderilecek yeni \u00fcr\u00fcn\u00fcn kargo \u00fccreti Touchary taraf\u0131ndan kar\u015f\u0131lan\u0131r. \u0130ade g\u00f6nderimlerinde ise kargo \u00fccreti al\u0131c\u0131ya aittir.<\/p>\n<h2>\u0130ade \u00dccretinin Geri \u00d6denmesi<\/h2>\n<p>\u0130ade edilen \u00fcr\u00fcn taraf\u0131m\u0131za ula\u015ft\u0131ktan sonra, \u00f6deme iadesi 5\u201310 i\u015f g\u00fcn\u00fc i\u00e7erisinde ger\u00e7ekle\u015ftirilir.<\/p>\n<ul>\n<li>Kredi kart\u0131 ile yap\u0131lan \u00f6demeler, ilgili karta iade edilir<\/li>\n<li>Banka transferi ile yap\u0131lan \u00f6demeler, belirtilen hesaba iade edilir<\/li>\n<\/ul>\n<p>Bankalar\u0131n iade s\u00fcreleri farkl\u0131l\u0131k g\u00f6sterebilir.<\/p>\n<h2>Kargo<\/h2>\n<p>Kusurlu veya hatal\u0131 \u00fcr\u00fcnler d\u0131\u015f\u0131nda iade kargo \u00fccreti al\u0131c\u0131ya aittir.<\/p>\n<h2>Sipari\u015f \u0130ptali<\/h2>\n<p>Sipari\u015finizi, kargoya verilmeden \u00f6nce bizimle ileti\u015fime ge\u00e7erek iptal edebilirsiniz.<\/p>\n<p>Kargoya verilmi\u015f sipari\u015flerde iptal i\u015flemi yap\u0131lamaz; bu durumda cayma hakk\u0131 kapsam\u0131nda iade s\u00fcreci uygulan\u0131r.<\/p>\n<h2>Kampanyal\u0131 \u00dcr\u00fcnler<\/h2>\n<p>Kampanya kapsam\u0131nda sat\u0131n al\u0131nan \u00fcr\u00fcnlerin iadesinde, kampanya ko\u015fullar\u0131 ge\u00e7erlidir.<\/p>\n<p>Kampanyaya dahil \u00fcr\u00fcnlerin k\u0131smi iadesi durumunda, kampanya \u015fartlar\u0131n\u0131n sa\u011flanamamas\u0131 halinde uygulanan indirim ge\u00e7erlili\u011fini yitirir. Bu durumda, iade tutar\u0131 hesaplan\u0131rken ilgili indirim tutar\u0131 d\u00fc\u015f\u00fclerek i\u015flem yap\u0131l\u0131r.<\/p>\n<p>Kampanyal\u0131 \u00fcr\u00fcnlerin iadesinde, kampanya ko\u015fullar\u0131n\u0131n korunabilmesi i\u00e7in \u00fcr\u00fcnlerin birlikte iade edilmesi \u00f6nerilir.<\/p>\n<h2>Hasarl\u0131 veya Hatal\u0131 \u00dcr\u00fcnler<\/h2>\n<p>Sipari\u015finizin hasarl\u0131 veya hatal\u0131 ula\u015fmas\u0131 durumunda, teslimat s\u0131ras\u0131nda tutanak tutulmas\u0131 ve bizimle ileti\u015fime ge\u00e7ilmesi gerekmektedir.<\/p>\n<p>Gerekli inceleme sonras\u0131nda de\u011fi\u015fim veya iade i\u015flemi ger\u00e7ekle\u015ftirilir.<\/p>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>\u0130ade &amp; De\u011fi\u015fim Politikas\u0131 Touchary\u2019de her par\u00e7a, \u00f6zenli bir \u00fcretim s\u00fcrecinin ard\u0131ndan haz\u0131rlan\u0131r ve sevk edilmeden \u00f6nce kalite kontrol\u00fcnden ge\u00e7irilir. \u00dcr\u00fcnlerin, ayn\u0131 \u00f6zenle korunmas\u0131 beklenir. Cayma Hakk\u0131 T\u00fcketici, sat\u0131n ald\u0131\u011f\u0131 \u00fcr\u00fcn\u00fc teslim ald\u0131\u011f\u0131 tarihten itibaren 14 g\u00fcn i\u00e7erisinde herhangi bir gerek\u00e7e g\u00f6stermeksizin ve cezai \u015fart \u00f6demeksizin iade etme hakk\u0131na sahiptir. Ancak, cayma hakk\u0131 kapsam\u0131nda iade &hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_theme","meta":{"footnotes":""},"class_list":["post-2955","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/touchary.com\/tr\/wp-json\/wp\/v2\/pages\/2955","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/touchary.com\/tr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/touchary.com\/tr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/touchary.com\/tr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/touchary.com\/tr\/wp-json\/wp\/v2\/comments?post=2955"}],"version-history":[{"count":2,"href":"https:\/\/touchary.com\/tr\/wp-json\/wp\/v2\/pages\/2955\/revisions"}],"predecessor-version":[{"id":2963,"href":"https:\/\/touchary.com\/tr\/wp-json\/wp\/v2\/pages\/2955\/revisions\/2963"}],"wp:attachment":[{"href":"https:\/\/touchary.com\/tr\/wp-json\/wp\/v2\/media?parent=2955"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}