TERMS AND CONDITIONS
Last updated: 09/04/2026

Welcome to Touchary OÜ.

These Terms and Conditions govern your use of our website and the purchase of products offered under the Touchary brand. By accessing this website or placing an order, you agree to be bound by these Terms.

1. COMPANY INFORMATION

Touchary OÜ
Registered in Estonia
Harju maakond, Tallinn, Kesklinna linnaosa, Ahtri tn 12, 15551
Email: [email protected]

2. ELIGIBILITY

By using this website and placing an order, you confirm that you are at least 18 years old or that you have obtained permission from a parent or legal guardian.

Touchary OÜ does not knowingly sell products to individuals under the age of 18 without appropriate consent.

We reserve the right to cancel any order if we believe that these conditions are not met.

3. PRODUCTS

Touchary offers carefully handcrafted jewelry pieces.

Due to the artisanal nature of our products, slight variations in color, shape, finish, and pattern — including beadwork compositions — may occur. These variations are not defects but part of the uniqueness and character of each piece.

4. PRICES & PAYMENT

All prices are listed in EUR (€) and include VAT where applicable unless stated otherwise.

Payments are processed securely via trusted third-party payment providers. We do not store your payment details.

5. ORDERS

We reserve the right to refuse or cancel any order at our discretion, including cases involving:

• Suspected fraud
• Pricing errors
• Incomplete or inaccurate information

6. SHIPPING

Delivery times are estimates and may vary depending on destination and external factors beyond our control.

Customers are responsible for providing accurate shipping information.

7. RIGHT OF WITHDRAWAL (EU CUSTOMERS)

In accordance with European Union consumer protection laws, customers have the right to withdraw from their purchase within 14 days of receiving their order, without providing any reason.

8. RETURNS, REFUNDS AND CANCELLATIONS

Detailed information regarding returns, refunds, cancellations, and promotional adjustments is provided in our Return & Refund Policy.

By placing an order, you acknowledge and agree that all returns, refunds, and related calculations — including those involving discounts, promotional campaigns, or partial returns — will be handled in accordance with the Return & Refund Policy.

9. DISCOUNTS AND PROMOTIONS

We may offer discounts, promotional codes, or multi-item offers from time to time.

All discounts are applied at the time of purchase and reflected in the final price paid by the customer.

In the event of returns:

• Refunds will be based on the amount actually paid
• Promotional conditions may be recalculated if eligibility criteria are no longer met

Further details are outlined in the Return & Refund Policy.

10. INTELLECTUAL PROPERTY

All content available on this website, including but not limited to jewelry designs, beadwork patterns, compositions, images, product photography, graphics, logos, text, and overall visual identity, is the exclusive property of Touchary OÜ.

All designs are original and protected under applicable intellectual property and copyright laws within the European Union and internationally.

You are granted a limited, non-exclusive, and non-transferable right to access and use this website for personal, non-commercial purposes only.

Any of the following actions are strictly prohibited without prior written consent from Touchary OÜ:

• Copying, reproducing, or redistributing product designs, beadwork patterns, or compositions
• Using product images or content for commercial purposes
• Modifying, adapting, or creating derivative works
• Using Touchary branding, name, or visual identity in a misleading or unauthorized way

Unauthorized use of our intellectual property may result in legal action.

We actively monitor and protect our designs and content against infringement.

11. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Touchary OÜ shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.

12. GOVERNING LAW

These Terms are governed by the laws of Estonia and applicable European Union regulations.

13. CONTACT

For any inquiries: [email protected]

These Terms are to be read in conjunction with our Privacy Policy, Cookie Policy, Shipping Policy, and Return & Refund Policy, which together form the complete legal framework governing your use of our website.